Terms & Conditions

1. About These Terms

These terms and conditions govern your use of the website at rockwool-umbrella.co.uk (the "Website"), which is operated by Rockwool Umbrella Solutions Ltd, a company registered in England and Wales with company number 16627438. Our registered office is at 42a August Road, Liverpool, England, L6 4DF.

By accessing or using this Website, you agree to be bound by these terms. If you do not agree with them, please do not use this Website.

These terms should be read alongside our Privacy Policy, which explains how we handle personal data collected through this Website.

2. Nature of This Website

This Website is an informational and enquiry-based website. It provides general information about Rockwool Umbrella Solutions Ltd and the payroll administration services we offer.

The information on this Website is provided for general information purposes only. It does not constitute:

• tax advice or guidance
• employment law advice
• financial advice or recommendations
• a contractual offer of services
• a guarantee of eligibility for any service

If you require advice on your specific tax position, employment status, or financial situation, you should consult a qualified professional such as an accountant, tax adviser, or solicitor.

3. Accuracy of Information

We take reasonable care to ensure the information on this Website is accurate at the time of publication. However, we do not warrant that all information is complete, current, or error-free. Regulatory requirements, tax rates, and statutory obligations change, and information on this Website may not always reflect the most recent position.

References to HMRC requirements, UK payroll legislation, and CIS or umbrella frameworks are provided as general context only. You should always verify current requirements directly with HMRC or through qualified professional advice.

4. Enquiry Submissions

Submitting an enquiry through our contact form does not create a contract between you and Rockwool Umbrella Solutions Ltd, and does not commit either party to any service arrangement. It is an expression of interest only.

We will use the information you submit to respond to your enquiry in accordance with our Privacy Policy. We aim to respond within one to two business days, though this is not a binding commitment.

5. Intellectual Property

All content on this Website — including text, graphics, logos, and design — is the property of Rockwool Umbrella Solutions Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Website without our prior written permission, except for personal, non-commercial reference.

6. External Links

This Website may contain links to third-party websites, including GOV.UK and other external resources. These links are provided for information only. Rockwool Umbrella Solutions Ltd is not responsible for the content, accuracy, or availability of external websites. Linking to a third-party website does not constitute endorsement of that website or its content.

7. Limitation of Liability

To the fullest extent permitted by law, Rockwool Umbrella Solutions Ltd excludes all liability for loss or damage arising from your use of this Website or reliance on information contained within it. This includes, but is not limited to, loss of income, loss of data, or any indirect, consequential, or special loss.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

8. Availability

We do not guarantee uninterrupted or error-free access to this Website. We reserve the right to withdraw or suspend the Website at any time without notice for operational or maintenance reasons.

9. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. Any changes will be published on this page with a revised date. Continued use of the Website after changes are published constitutes acceptance of the updated terms.

11. Contact

For any questions about these terms, please contact us at:

Rockwool Umbrella Solutions Ltd
42a August Road, Liverpool, England, L6 4DF
[email protected]
Company No. 16627438